Course Type: Recognized Prior Learning Granted for MBA Degree Holders
Course Code: DBA812
Course Name: Operations Management
Course Outline
This course is designed for students who are thinking of doing a research project in business administration. This course will teach students how to analyze and improve business processes, be it in services or in manufacturing. Students will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality. Specifically, students will learn how to improve productivity, increase responsiveness, provide more choice to the customer, and deliver higher quality standards. In short, students will learn how to analyze business processes and how to improve them. Along the way, students will learn about topics such as Lean Operations, Six Sigma, and the Toyota production system, and hear about bottlenecks, flows rates, and inventory levels.